General
  • What is grocerypik?

    grocerypik delivers groceries from the stores you love to your doorstep in as little as two hours! We empower you to shop at your trusted stores using our trained and experienced Personal Shoppers, and then ensure a safe delivery to you.

  • Why should I use grocerypik?

    grocerypik allows you to walk away from the drudgery of grocery shopping and welcome an easy relaxed way of browsing and shopping for groceries. Discover new products, offers, deals and shop for all your food and grocery needs from the comfort of your home, office or from wherever you are. No more getting stuck in traffic jams, struggling to find parking space, paying for parking, wasting your valuable time to find products in the shopping aisles, standing in long queues and carrying heavy bags. You can now get everything you need, when you need and right at your doorstep by shopping on grocerypik. Grocery shopping online is now easy as every item on your monthly shopping list is now available online at grocerypik.

  • What kind of products do you sell?

    You can choose from over 15,000 products spread across various categories such as grocery, bakery, dairy & eggs, fruits & vegetables, meat & seafood, canned food, dry goods, international food, beverages, household, personal care, baby care, pet care and much more.

  • What stores are supported?

    We support a selected number of stores in your area including big chains and small businesses. We are constantly adding new stores in your area, empowering you to shop from those stores. The stores that serve you are based on your delivery location, and the availability of stores in your proximity.

  • Are there any price differences from the store?

    We negotiated with all our retail partners that they maintain same prices for in-store sales and online sales through grocerypik. If you notice an item that you think is priced on grocerypik more than in-store price, bring it to our attention and we will pay you double the differential amount as per grocerypik Price Guarantee Policy rules.

  • How can I claim under Price Guarantee Policy?

    To claim differential amount under grocerypik’s Price Guarantee policy, you have to provide a copy of invoice showing the same item purchased on the same day from the same store. grocerypik will investigate the authenticity of your claim and if found that the item is indeed priced more on grocerypik, we will credit your E-Wallet with double the differential amount within 7 days of your claim.

  • Can you assure the quality of the products that I bought?

    Of course! We can assure you the quality of the items delivered to you. If you found any bad quality or damaged items at the time of delivery, you can reject those items and our rider will take them back. However, you must pay the full order amount. We will credit your E-Wallet for the items you returned within 24 hours.